Privacy Policy

Last updated: July 24, 2026

Solar Globe Light ("we," "our," or "us") operates the website https://solarglobelight.com. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit or make a purchase from our site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you:

• Contact Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Payment card details (processed securely by third-party payment processors), billing address. We do not store full payment card numbers on our servers.
• Order Information: Details about the products you purchase, transaction history.
• Device Information: IP address, browser type, operating system, device identifiers, and referring website.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, clicks, and search queries.

2. How We Collect Your Data

We collect personal data through various methods:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
• Automated Technologies: Through cookies, web beacons, and similar tracking technologies as you navigate our website.
• Third-Party Sources: From payment processors, shipping carriers, and analytics providers.

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping products and processing payments.
• Customer Service: To provide customer support, respond to inquiries, and manage returns and refunds.
• Marketing and Promotions: To send you marketing communications, promotional offers, and updates about our products and services, where you have opted in.
• Website Improvement: To analyze website usage, improve our website functionality, and enhance user experience.
• Analytics: To understand how users interact with our website and services, using tools like Google Analytics.
• Advertising and Targeting: To deliver targeted advertisements and measure the effectiveness of our advertising campaigns on platforms such as Meta (Facebook/Instagram), TikTok, and Snapchat.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Third-Party Services That Receive Data

We share your personal data with the following categories of third-party service providers:

• Payment Processors: Such as Stripe or PayPal, to securely process your payments.
• Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to track and analyze website traffic and user behavior.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, for targeted advertising and campaign measurement.
• Email Marketing Services: To send newsletters and promotional emails.
• Customer Support Platforms: To manage customer inquiries and support tickets.

These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the website to function correctly, enabling basic features like page navigation and access to secure areas.
• Performance Cookies: Collect information about how visitors use our website (e.g., pages visited, error messages) to improve website performance.
• Functionality Cookies: Remember choices you make (e.g., language preferences) to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests, and to measure the effectiveness of advertising campaigns. These may be set by third-party advertising partners.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, order data is retained for a minimum of 7 years for tax and accounting purposes. Marketing consent data is retained until you withdraw your consent.

7. Your Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction/Rectification: Request that we correct any inaccurate or incomplete personal data.
• Right to Deletion/Erasure: Request that we delete your personal data, under certain conditions.
• Right to Object: Object to our processing of your personal data, under certain conditions.
• Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out: Opt-out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@solarglobelight.com

10. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.